/ News & Press / Video / Ideal Logic No Central Heating - Understanding How Your Boiler Works With Coach Tony Morgan
Ideal Logic No Central Heating - Understanding How Your Boiler Works With Coach Tony Morgan
WEBVTT Kind: captions Language: en
00:00:00.030 hi I'm coach Tony Morgan and today's 00:00:03.02000:00:03.030 video is on that ideal logic 13 and 00:00:06.13000:00:06.140 being car that's a spoiler today and of 00:00:09.16900:00:09.179 course I'm excited to get in on heating 00:00:11.20000:00:11.210 and what she said she has to do to get 00:00:13.58000:00:13.590 heating hot water for long periods and 00:00:17.02900:00:17.039 then the heating will come on 00:00:18.76000:00:18.770 so I said to her then we'll come out 00:00:22.25000:00:22.260 check it out 00:00:23.77900:00:23.789 won't charge it because I've been at in 00:00:26.72000:00:26.730 before and it's a repeat business 00:00:29.15000:00:29.160 customer so come out to find that 00:00:31.82000:00:31.830 problem is so I thought what a problem 00:00:34.70000:00:34.710 is and it was basically a user error but 00:00:38.63000:00:38.640 I'm gonna explain that this is very easy 00:00:41.72000:00:41.730 to do 00:00:42.47000:00:42.480 because some customers like in this case 00:00:46.85000:00:46.860 you can get aspect Asian of what the 00:00:48.95000:00:48.960 reality is wasn't really what they've 00:00:52.79000:00:52.800 seen it while so I explained to her 00:00:54.92000:00:54.930 exactly what went on so that's what 00:00:57.11000:00:57.120 we're going to look at and hopefully it 00:00:59.15000:00:59.160 can help people like this customer and 00:01:02.29900:01:02.309 other people like pretend to it could be 00:01:04.70000:01:04.710 you don't fall into this trap I was 00:01:08.03000:01:08.040 doing was switching to follow that on 00:01:12.26000:01:12.270 and off at the wall right and then 00:01:16.46000:01:16.470 expecting the blue light come on 00:01:18.20000:01:18.210 immediately okay when the blue light 00:01:20.81000:01:20.820 didn't come on immediately I thought it 00:01:22.55000:01:22.560 wasn't working so then switched the hot 00:01:24.64900:01:24.659 top on right and then so you've done 00:01:29.84000:01:29.850 this you turn it up on blue light came 00:01:36.41000:01:36.420 on when to quit it stopped running right 00:01:41.14900:01:41.159 and then you would leave it so what 00:01:44.84000:01:44.850 we'll do just replay what you did so 00:01:46.76000:01:46.770 you're on the top so that's a tap 00:01:48.83000:01:48.840 warning 00:01:52.03000:01:52.040 and then you can see the gleason belong 00:01:54.58000:01:54.590 sort of pilot come on now 00:01:56.17000:01:56.180 that's how you've got it yeah and you 00:02:00.25000:02:00.260 leave like that for a few minutes and 00:02:01.90000:02:01.910 then you stop it's happen and the heat 00:02:05.44000:02:05.450 will come on that's what you said yes 00:02:08.13000:02:08.140 so the customers expectation was that 00:02:12.04000:02:12.050 close be heat and in come on immediately 00:02:14.32000:02:14.330 and when she put the heat in on sure so 00:02:17.65000:02:17.660 miss wick shocker she said press that 00:02:19.99000:02:20.000 button and expect the blue light to come 00:02:23.11000:02:23.120 on immediately when cause it didn't 00:02:26.26000:02:26.270 she'd run the hot water you would fire 00:02:28.84000:02:28.850 up for hot water then she calls her tap 00:02:32.80000:02:32.810 and then the boy would care enough for 00:02:34.15000:02:34.160 the heating and she did up basically a 00:02:37.54000:02:37.550 daily basis so our expectation was 00:02:41.50000:02:41.510 incorrect from reality so when I 00:02:44.35000:02:44.360 explained what the procedure was then 00:02:47.77000:02:47.780 now she knows what to do our expectation 00:02:50.77000:02:50.780 of realities now correct and she's 00:02:54.43000:02:54.440 basically saved herself a car lot 00:02:56.59000:02:56.600 because of explains for what the problem 00:02:58.15000:02:58.160 is as an honest engineer I could have 00:03:01.33000:03:01.340 obviously been not honest and obviously 00:03:05.53000:03:05.540 some guys can take advantage of that 00:03:07.09000:03:07.100 situation 00:03:08.28000:03:08.290 so hopefully this short video on 00:03:11.40000:03:11.410 basically Cosmos expectation and reality 00:03:13.99000:03:14.000 are understanding your controls properly 00:03:17.77000:03:17.780 before we call anyone out it's 00:03:20.05000:03:20.060 imperative all right so that's gonna be 00:03:29.74000:03:29.750 on this video and hopefully that was 00:03:32.25900:03:32.269 useful so see you on the next video 00:03:37.21000:03:37.220 [Music]
Office location
Engineering company LOTUS®
Russia, Ekaterinburg, Lunacharskogo street, 240/12