/ News & Press / Video / The your heat exchanger is cracked so your furnace must be replaced scam
The your heat exchanger is cracked so your furnace must be replaced scam
WEBVTT Kind: captions Language: en
00:00:05.820 this series of videos is about HVAC 00:00:09.93000:00:09.940 scams I was a service tech for 35 years 00:00:14.10000:00:14.110 I worked with a lot of people that did 00:00:17.46000:00:17.470 good work 00:00:19.41000:00:19.420 had a lot of knowledge and had to be 00:00:22.29000:00:22.300 paid for it that's not what this is 00:00:24.72000:00:24.730 about this is about those few that take 00:00:29.24900:00:29.259 advantage of people's lack of knowledge 00:00:32.45000:00:32.460 sell them things they don't need selling 00:00:36.69000:00:36.700 repairs they don't need sometimes scare 00:00:39.57000:00:39.580 them to death this is what this is about 00:00:43.43000:00:43.440 this one is your heat exchangers cracked 00:00:48.98000:00:48.990 so we have to replace your furnace scam 00:00:52.58000:00:52.590 now there's some truth in this if your 00:00:57.30000:00:57.310 heat exchanger is cracked you have two 00:01:00.60000:01:00.610 choices number one choice replace the 00:01:05.36900:01:05.379 furnace number two replace the heat 00:01:08.73000:01:08.740 exchanger some furnaces have very long 00:01:14.37000:01:14.380 some lifetime warranties on heat 00:01:17.06900:01:17.079 exchangers and you need to make sure 00:01:19.48900:01:19.499 whether yours is one of those are gone I 00:01:22.60900:01:22.619 think the minimum I've seen is about 00:01:25.16900:01:25.179 fifteen years so you could have a 00:01:28.62000:01:28.630 furnace it's failed have a heat 00:01:30.66000:01:30.670 exchanger fail in the warranty and you 00:01:36.44000:01:36.450 can get a replaced now the heat 00:01:41.06900:01:41.079 exchanger is usually the only part that 00:01:43.91900:01:43.929 it's warranty the labor is not so it's 00:01:46.13900:01:46.149 going to cost you some labor to put it 00:01:47.63900:01:47.649 in and that can vary okay but oftentimes 00:01:51.26900:01:51.279 this is a scam because the heat 00:01:54.35900:01:54.369 exchanger is not really cracked now 00:01:56.63900:01:56.649 we're going to take a look at this 00:01:57.77900:01:57.789 furnace here and I'm gonna give you an 00:02:00.92900:02:00.939 idea of how the heat exchanger would be 00:02:02.81900:02:02.829 checked and what questions you could ask 00:02:05.51000:02:05.520 if this is your diagnosis okay this is a 00:02:10.13000:02:10.140 mid-90s 80 percent first the burgers are 00:02:14.37000:02:14.380 right here the heat exchanger is behind 00:02:17.01000:02:17.020 there so an ordered 00:02:19.14000:02:19.150 check to see if there's cracks in the 00:02:20.85000:02:20.860 heat exchanger there's a couple of ways 00:02:23.30900:02:23.319 you can do it 00:02:24.44900:02:24.459 one is you can remove all the burners 00:02:27.97900:02:27.989 inspect either with a camera or just a 00:02:31.64900:02:31.659 flashlight you can go down to the blower 00:02:35.33000:02:35.340 down here and you can replace or you can 00:02:40.11000:02:40.120 pull a blower out and check there okay 00:02:43.61900:02:43.629 the reason I told you about these two 00:02:45.11900:02:45.129 different places they're not real simple 00:02:47.42900:02:47.439 to tell are they taking the blower out 00:02:51.11900:02:51.129 takes a little while thing the burners 00:02:52.77000:02:52.780 out takes even longer and the inspection 00:02:56.36900:02:56.379 process is not something you can do in 00:02:58.97900:02:58.989 just a very few minutes you're going to 00:03:02.78900:03:02.799 have to look closely in there so when 00:03:05.00900:03:05.019 the man comes up and says you know he's 00:03:07.34900:03:07.359 been down to your basement you know 5 or 00:03:09.59900:03:09.609 10 minutes he says while your heat 00:03:10.97900:03:10.989 exchangers broke gotta have a new 00:03:12.14900:03:12.159 furnace you want to question that you 00:03:15.99000:03:16.000 want to see the crap if he's used a 00:03:18.30000:03:18.310 camera you want to see the camera 00:03:20.55000:03:20.560 footage if he's showing you where the 00:03:23.52000:03:23.530 crack is you want to be able to see it 00:03:25.97000:03:25.980 okay sometimes they'll say well there's 00:03:30.03000:03:30.040 carbon monoxide not carbon monoxide not 00:03:33.27000:03:33.280 carbon dioxide monoxide is a poisonous 00:03:36.50900:03:36.519 gas and these furnaces will produce it 00:03:40.55000:03:40.560 in the ductwork if there's a cracked 00:03:45.24000:03:45.250 heat exchanger sometimes so he can use 00:03:48.53900:03:48.549 them to knock sir to look inside your 00:03:51.30000:03:51.310 duct or to check inside the duct and see 00:03:54.33000:03:54.340 if there is carbon monoxide in there you 00:03:57.18000:03:57.190 want to see the readings you want to see 00:03:59.03900:03:59.049 that he's put the probe in and he has 00:04:02.03900:04:02.049 gotten a seal reading other than that be 00:04:09.78000:04:09.790 very suspicious when someone says you 00:04:12.08900:04:12.099 have a cracked heat exchanger we must 00:04:13.80000:04:13.810 replace your furnace remember a lot of 00:04:16.31900:04:16.329 these heat exchangers have extended 00:04:17.93900:04:17.949 warranties and can be replaced if you 00:04:22.14000:04:22.150 wanted to let's say you had a cracked 00:04:24.14900:04:24.159 heat exchanger and you wanted to put 00:04:27.06000:04:27.070 extra money with it and buy a newer 00:04:29.31000:04:29.320 furnace that 00:04:30.91000:04:30.920 was more energy-efficient that's a good 00:04:33.76000:04:33.770 time to do it but you need to be sure 00:04:37.60000:04:37.610 that that heat exchanger is cracked 00:04:40.11000:04:40.120 before you decide to do that 00:04:42.61000:04:42.620 remember Co test the guys got to spend 00:04:45.97000:04:45.980 some time down there and you want to see 00:04:48.13000:04:48.140 where that crack hits those things will 00:04:51.85000:04:51.860 probably keep you out of trouble so 00:04:54.97000:04:54.980 that's it on the quickie heat exchanger 00:04:58.24000:04:58.250 scam as with all these videos if you 00:05:02.95000:05:02.960 have questions or comments put them in 00:05:06.01000:05:06.020 the comment section I'll get back to you 00:05:08.53000:05:08.540 as soon as I can and I'll try to help
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