/ News & Press / Video / What to do if You Have No Hot Water - British Gas
What to do if You Have No Hot Water - British Gas
WEBVTT Kind: captions Language: en
00:00:00.800 [Music] 00:00:11.75900:00:11.769 hot water you can never have enough of 00:00:14.49900:00:14.509 it in your house so when it's not 00:00:16.06000:00:16.070 working it can be a major problem 00:00:17.80000:00:17.810 especially in winter however before you 00:00:20.52900:00:20.539 phone an engineer here's a checklist of 00:00:22.56900:00:22.579 things that you can try that might fix 00:00:23.85900:00:23.869 it or that could help identify what the 00:00:25.87000:00:25.880 problem is 00:00:30.33000:00:30.340 if it's a power cut at home check the 00:00:32.51900:00:32.529 fuse box and see if any switches are 00:00:34.08000:00:34.090 being tripped and reset them 00:00:40.39900:00:40.409 as the pilot light gone out if so it 00:00:43.52900:00:43.539 might need reigniting or has the water 00:00:45.84000:00:45.850 pressure dropped the gauge on your 00:00:47.52000:00:47.530 boiler should read between 1 and 1.5 bar 00:00:50.31000:00:50.320 check your thermostat if the target 00:00:52.88900:00:52.899 temperature is below the heat of your 00:00:54.02900:00:54.039 home the boiler won't turn on to try 00:00:56.27900:00:56.289 turning up the heat or take a look at 00:00:58.61900:00:58.629 the timer a power craft or accidental 00:01:00.77900:01:00.789 lock may have affected the settings it 00:01:02.72900:01:02.739 might just need readjusting sometimes 00:01:05.42900:01:05.439 all it needs is a good old-fashioned 00:01:06.77900:01:06.789 reset locate the reset button and follow 00:01:09.38900:01:09.399 the manufacturer's instructions and if 00:01:11.70000:01:11.710 there's still no joy and no hot water 00:01:13.35000:01:13.360 try turning off of the mains that may 00:01:15.99000:01:16.000 make a difference do you have a hot 00:01:21.12000:01:21.130 water tank or cylinder check the 00:01:23.10000:01:23.110 thermostat alternatively the programmer 00:01:25.77000:01:25.780 it may have been knocked or a power cut 00:01:27.93000:01:27.940 could have changed the timer or settings 00:01:29.55000:01:29.560 other things you might consider at the 00:01:31.59000:01:31.600 weather if it's cold outside it might be 00:01:34.10900:01:34.119 a frozen pipe take a look at your 00:01:36.09000:01:36.100 condensate pipe and try throwing it with 00:01:38.13000:01:38.140 hot but not boiling water if it's still 00:01:41.37000:01:41.380 freezing cold and you're only getting 00:01:42.74900:01:42.759 hot water in the heating's on it's time 00:01:44.88000:01:44.890 to phone an engineer for more 00:01:46.65000:01:46.660 information and additional tips check 00:01:48.57000:01:48.580 out our blocks 00:01:50.35000:01:50.360
Office location
Engineering company LOTUS®
Russia, Ekaterinburg, Lunacharskogo street, 240/12